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2 min read

What Does 100% Digital Mean?

Demystifying Digital Release of Information and Medical Record Retrieval

Increased digitization and automation continues to advance healthcare, gaining momentum in an industry plagued by duplicative, manual processes. One of the key components driving automation are Application Programming Interfaces—APIs for short. These are the invisible intermediaries working behind the scenes to facilitate and streamline how applications/programs communicate to each other. Like the invention of the assembly line during the industrial revolution, APIs are bringing about equivalent efficiencies in the way clinical data is exchanged in healthcare (P.S. check out our blog where we explain APIs and why they matter). 


Defining 100% Digital

In an ever evolving industry, it’s important to define what “going 100% digital” really means as well as some of the operational benefits gained by making the switch. Ultimately, this technology is all about eliminating repetitive and time-consuming tasks in healthcare, and freeing up time for clinicians and staff to focus on patients.


There’s a difference between digital and 100% digital. And it matters. Clinical data exchange solutions that are 100% digital were purpose built to automate the entire process, delivering the most efficient, accurate, and cost effective approach to share medical records. To do this effectively, Moxe’s API was built with the intention of enabling data sharing between providers and payers for a wide range of use cases. Moxe’s API takes a request and leverages a number of integration tools, including but not limited to FHIR, HL7v2, and X12, to securely (and quickly) deliver the minimum necessary accurate data in a usable format.

The Benefits of Going Digital

Not only is the data meaningful and actionable, we’ve eliminated the need for resources on both sides. Providers optimize their resources by saying goodbye to manual, outdated processes with unstainable deadlines. Payers no longer need to configure the disparate, inconsistent data they receive as Moxe delivers the data in their preferred format, regardless of provider or EHR.


Here are just a few of the benefits automation provides:

Faster turnaround times

100% digital means we can process large volumes of data in a matter of minutes. 

Accurate, usable, and audit-ready data

With a patient-member match rate of 98%, we deliver high quality clinical data in standard and custom formats (e.g., PDF, XML, JSON, FHIR) to support a variety of use cases, including audits. 

Cost effective

By eliminating administrative waste and delivering timely, comprehensive clinical data, we save payers and providers money every day.


Most importantly, a 100% digital solution must be secure. HIPAA-compliant, SOC 2 Type II audited, Moxe is embedded directly in the leading EHRs and includes strictly defined access controls to ensure we share only the minimum necessary data.


Future-proof your approach to clinical data exchange

It’s hard to overstate the need for healthcare stakeholders to embrace innovation, including technology to make healthcare smarter and better. While healthcare is late to the tech game, it’s clear that adopting interoperability is critical to ensuring a more sustainable healthcare system that is affordable to all. Additionally, regulatory drivers like the 21st Century Cures Act, which in part aims to standardize API capabilities to streamline data exchange, is forcing the adoption of digital solutions. As healthcare organizations future proof their operations, leveraging solutions that are 100% digital allow for scalability and freedom from the constraints of paper. Payers and providers have the opportunity to gain advantages from continued investments in interoperability and discover the transformative power digital solutions can make in improving the efficiency of the overall healthcare system