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Real-World Results: How Novant Health Automated Release of Information

We recently co-hosted an AHIMA-sponsored webinar to showcase the benefits of automating release of information. In this webinar, Joe Naretto, Senior Director of Health Information Management (HIM) at Novant Health, outlines how they streamlined HIM operations to centralize and optimize their release of information processes.

Key benefits include efficiency, transparency, and better control over the mounting requests for medical records. Automating release of information allows HIM teams to scale and prepare for the future. The demand for secure access to fast, high quality clinical data in usable digital formats will only increase.

Learn how Joe and his team worked with Moxe to rethink and future-proof the release of information process. Moxe brings value to Novant by:

  • Eliminating the manual intake and processing for risk adjustment and HEDIS record requests

  • Leveraging a single secure connection to contracted payers and third-party requestors

  • Ensuring adherence to Novant’s unique release restrictions 

  • Meeting deadlines to comply with service level agreements

  • Gaining visibility into who is requesting what data and why it’s released

  • Delivering payers the exact data they need in formats that work for them

  • Partnering to add Novant’s top requestors and continually improve system performance 

“Understanding your workload, understanding your volume, knowing good candidates for technology and automation, partnering with payers and technology vendors like Moxe allows you to set yourself up from an operational perspective to focus on present day, and to lean forward to prepare for the future.”

-  Joe Naretto, Senior Director, HIM at Novant Health

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